A collaborative and personalized approach to solutions and support.


Flexible solutions to fit your unique needs.

Accuray believes a collaborative and personalized approach to radiotherapy customer service and support is a better way to help our customers achieve success with their Accuray radiation therapy machine. It is evident in everything we do, from site planning and installation through system maintenance and lifecycle support.

Diamond Points

Diamond Points, bundled within your service agreement, can be used to purchase upgrades for your system – providing access to the latest advances in radiation therapy technology while allowing for more predictable budget planning.

Accuray Exchange (AEx)

A free, exclusive community for our customers that provides peer-to-peer access to other Accuray technology users and a range of unique resources. Share your techniques, experiences, and challenges with your contemporaries to foster the advancement of your clinical practice.

Convenient preventative maintenance

After-hours preventative maintenance keeps your system running smoothly —without slowing down your practice.

Comprehensive training and education

Classroom, on-site, and virtual training resources* from our experienced training staff enable your treatment team to quickly achieve a high level of expertise with your Accuray System.

*Training entitlements vary between service agreements

Comprehensive service agreements

From spare parts to software upgrades, all service and support costs can be included in your Accuray service agreement.

Connect with an Accuray service expert.

Get answers to your install questions.