Service Overview

Accuray is dedicated to our customers’ success and committed to protecting system uptime so they can continue delivering powerful, precise treatments to their patients.

Alliance

The Accuray Alliance service program provides comprehensive support and expertise to protect uptime and maximize system performance. From streamlined deployment of Accuray Systems, to proactive monitoring and unmatched on-site service, to ongoing updates and optimization, the Accuray Alliance service program helps ensure your practice enjoys maximum return on your investment.

Training

Fast-track technical proficiency with your Accuray System and stay at the leading edge of best practices and clinical innovation for radiotherapy. Accuray renowned training program engages your core team early in the implementation process, ensuring your team is delivering the best possible patient care from day one. Robust – live or online – continuing education keeps your team connected with the latest radiotherapy knowledge and expertise, ensuring your practice is always getting the most from your Accuray System.

Diamond Choice

At Accuray, we’re dedicated to providing comprehensive support and expertise through our Alliance service program. The Diamond Choice  service option provides a unique solution to keep your Accuray system  state-of-the-art. Diamond Points, bundled within your service agreement, can be used to purchase upgrades for your system – providing access  to the latest advances in radiation therapy technology while allowing  for more predictable budget planning.

Accuray Exchange (AEx)

Our customers have access to the best clinical, technical and economic practices. Our AERO® Community provides peer-to-peer access to fellow Accuray radiation oncology technology users for engaging discussions and access to scientific conferences, user group meetings and relevant publications.

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